1. Room Booking Enquiry

Guests can contact Hotel Sai Balaji Shirdi through our website, telephone or WhatsApp to enquire about room availability and accommodation.

Guests may be asked to provide their name, contact number, check-in date, check-out date and number of guests so that we can assist with their enquiry.

2. Booking Confirmation

Submitting a booking enquiry does not automatically guarantee a room reservation.

A reservation is considered confirmed only after the hotel communicates the booking confirmation and any applicable booking requirements have been completed.

3. Room Availability

All rooms are subject to availability for the requested dates. Availability may change depending on occupancy and confirmed reservations.

Guests are advised to confirm room availability with the hotel before making final travel arrangements.

4. Booking Details

Guests are responsible for checking their booking details carefully, including the room type, check-in date, check-out date and number of guests.

Please inform the hotel as soon as possible if any booking information needs to be corrected.

5. Payment & Advance

Where an advance payment is required, the applicable amount and payment instructions will be communicated to the guest during the booking process.

A booking requiring advance payment may not be treated as confirmed until the required payment has been received and the hotel has communicated confirmation.

6. Room Rates

Room rates may vary according to room type, stay dates, availability and applicable booking conditions.

The applicable rate will be communicated or confirmed during the booking process. Additional applicable charges or taxes, where relevant, will be communicated to the guest.

7. Check-In

The standard check-in time is 11:00 AM.

Guests should provide the required identification and booking information at the time of check-in.

Early check-in may be considered depending on room availability and may be subject to applicable conditions.

8. Check-Out

The standard check-out time is 11:00 AM.

Guests requesting late check-out should contact the hotel in advance. Late check-out is subject to availability and applicable conditions.

9. Guest Occupancy

Guests should provide the correct number of people staying in the room when making a booking enquiry.

Additional guests may only be accommodated where permitted by the available room and applicable hotel conditions. Additional charges may apply where applicable.

10. Identification Requirements

Guests may be required to provide valid identification documents at check-in as required by applicable rules and hotel procedures.

Guests are responsible for providing accurate information and valid documents when requested.

11. Booking Changes

Requests to change the check-in date, check-out date, number of guests or room type should be made as early as possible.

Changes are subject to availability and may result in different rates or other applicable charges.

A requested change is not confirmed until the hotel communicates the revised booking details.

12. Cancellation

Cancellation terms may depend on the conditions applicable to the individual booking.

Guests should contact the hotel as soon as possible if they need to cancel their reservation.

Please refer to our Cancellation & Refund Policy for additional information.

13. No-Show

If a guest does not arrive for a confirmed reservation and does not contact the hotel, the booking may be treated as a no-show.

Any applicable charges or refund eligibility will depend on the conditions communicated for that particular booking.

14. Special Requests

Guests may contact the hotel regarding special requests before arrival.

Special requests are subject to availability and cannot be guaranteed unless specifically confirmed by the hotel.

15. Booking Through Third Parties

If a guest makes a reservation through an external booking platform or third-party service, the terms and conditions of that booking channel may also apply.

Guests should review the applicable conditions before completing a third-party reservation.

16. Booking Information & Communication

Hotel Sai Balaji Shirdi may contact guests using the contact information provided during the enquiry or booking process for booking-related communication and customer assistance.

17. Contact for Booking

For room availability, booking enquiries or changes to an existing reservation, please contact us directly.

18. Policy Updates

We may update this Booking Policy when necessary to reflect changes in our booking procedures, services or applicable requirements. The latest version published on this page will apply to future bookings.